Privacy Policy

1. INTRODUCTION

FrontRunner, LLC, doing business as Stay Staged ("Stay Staged," "we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at staystaged.com, use our procurement platform, or interact with our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information").

2.1 Information You Provide to Us

• Account Information: Name, email address, phone number, password, and professional credentials (e.g., designer license, business registration) when you create an account.
• Profile Data: Business name, role (Host, Designer, Hotel, Partner), property details, budget preferences, and design style preferences.
• Transaction Information: Billing address, shipping address, payment method details (processed securely by our payment processors; we do not store full credit card numbers), and purchase history.
• Communications: Messages, feedback, reviews, and correspondence when you contact our customer support or interact with our interior design team.
• Application Data: Information submitted when applying for a trade account, partner program, or financing.

2.2 Information We Collect Automatically

• Usage Data: Information about how you interact with our Services, including IP address, browser type, device type, operating system, pages visited, time and date of visits, and referring website addresses.
• Location Data: General location derived from your IP address or specific location if you enable location services on your device.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (please see our Cookie Policy for details).

2.3 Information from Third Parties

• Vendor Partners: Information about order fulfillment, shipping status, and product availability.
• Service Providers: Identity verification data, credit assessment data (if you apply for financing), and fraud prevention data.
• Marketing Partners: Information from joint marketing campaigns or affiliate networks.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various business purposes, including to:

• Provide the Services: Process orders, facilitate payments, arrange shipping, manage accounts, and verify professional credentials for trade pricing.
• Improve the Services: Analyze usage trends, optimize our platform, develop new features, and enhance user experience.
• Communicate with You: Send transaction confirmations, shipping updates, customer support responses, and administrative notices.
• Marketing and Promotions: Send newsletters, special offers, and personalized recommendations (you can opt out at any time).
• Security and Fraud Prevention: Protect our Services, monitor against fraudulent transactions, and verify user identities.
• Legal Compliance: Comply with applicable laws, enforce our Terms of Service, and respond to legal requests.

4. SHARING YOUR INFORMATION

We may share your Personal Information with the following categories of third parties:

• Vendor Partners: We share necessary details (e.g., shipping address, name, contact info) with our manufacturing and brand partners to fulfill your orders (Drop-Ship model).
• Service Providers: Payment processors, shipping carriers, cloud hosting providers, IT support, marketing agencies, and analytics providers who perform services on our behalf.
• Affiliates: Companies within our corporate family for operational and business purposes.
• Professional Advisors: Lawyers, accountants, and auditors when necessary for compliance or legal advice.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Authorities: When required by law, subpoena, or other legal processes, or to protect the rights, property, or safety of Stay Staged, our users, or others.

We do not sell your Personal Information to third parties for their own marketing purposes.

5. YOUR CHOICES AND RIGHTS

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings or contacting us.

5.2 Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails or by updating your communication preferences in your account.

6. DATA SECURITY AND RETENTION

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal requirements).

7. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.

8. INTERNATIONAL DATA TRANSFERS

Stay Staged is based in the United States. Information we collect may be transferred to, stored, and processed in the US or other countries where our service providers operate. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For material changes, we may provide notice through our platform or via email.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: